Privacy Policy
Privacy Policy for Laid Back Wheelchairs
Last updated: 30/07/25
Laid Back Wheelchaird ("we", "our", "us") values your privacy. This policy outlines how we collect and process your data when you use our Wix-hosted website: www.laidbackwheelchairs.co.uk
1. Who We Are
We are a UK-based business operating via Wix.com. We act as the data controller of your personal data, and Wix.com acts as our data processor.
Company: Laid Back Wheelchairs
Registered office: [INSERT ADDRESS]
Email: info@laidbackwheelchairs.co.uk
Phone: 07970 062 762
2. What Data We Collect (via Wix)
We may collect the following via Wix Stores, Forms, and integrated apps:
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Name, email, phone number
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Shipping & billing address
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Payment info (processed securely via Wix Payments or PayPal – we do not store card details)
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Order history
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Site usage (IP address, browser info, referral source)
3. How We Use Your Data
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To process and ship orders
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To respond to your messages
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To send service emails (e.g. order confirmations)
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To send marketing (only if you’ve opted in)
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To analyse site usage and improve our services
4. Third Parties We Share With
We may share data with:
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Wix.com (platform & hosting)
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Wix Payments / PayPal (payment processing)
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Courier services (e.g. Royal Mail, Evri)
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Google Analytics (site stats)
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Email marketing tools (e.g. Wix Email Marketing)
5. Data Storage
Your data is securely stored on Wix’s servers located in the US, EU, or Israel. Wix complies with international data protection standards including UK GDPR and uses SSL encryption.
6. Your Rights (UK GDPR)
You can request to:
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Access your data
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Correct or delete data
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Withdraw consent for marketing
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Lodge a complaint with the ICO: https://ico.org.uk
Contact us at info@laidbackwheelchairs.co.uk to make a request.
7. Cookies
We use cookies on our Wix site. See our Cookie Policy for details.